Timothy M.
Senior Director Global Center of Excellence at Pindrop
Based in United States
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Seniority
Other
Department
Other
Location
United States
Industry
Computer and Network Security
Company size
201 to 500
Contact information
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t•••••••@pindrop.com
Phone
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Background
About Timothy M.
Strategic, results-oriented leader in fraud prevention and call center authentication with over 15 years of experience in financial services and fraud technology. Proven track record of reducing fraud losses, improving operational efficiency, and leading cross-functional teams. Expert in call center authentication strategies, fraud detection, and regulatory compliance. Skilled at fraud mitigation techniques, cultivating client partnerships, and driving adoption of innovative technologies.Areas of ExpertiseFraud Prevention & Detection, Business Intelligence Leadership, Authentication Strategy, Anti-Money Laundering (AML) & SAR Filings, Call Center Operations, Team Development & Motivation, Customer Experience Optimization, Data Analysis & Reporting, Cross-Functional Collaboration, Product Implementation & Adoption, Advisory Services, Risk Management, Voice Biometrics & Behavioral Authentication, Conversational AI / IVR Modernization, Identity Verification & Risk Scoring, API Integrations & Cloud-Based Security Solutions, Customer Authentication Technologies
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