Timothy Oneil

Background

About Timothy Oneil

As a goal- and service-focused Property Management Professional, I have consistently delivered metrics and profitability goals while proactively ensuring high customer satisfaction, staff morale, and productivity.With 4 years managing Properties and 13 years in leadership roles managing sales, merchandising, customer service, and inventory, I’ve earned a reputation for knowledge and resourcefulness in each position I have held.Based on my problem solving and team leadership strengths, I’ve been frequently selected to recruit and screen contractors to service our many properties we manage, Manage and oversee maintenance issues for our residents, Increase the roster of partnering companies we use, oversee our fiduciary responsibilities to our owners and residents, turn around troubled departments, mentor other department managers, and solve scheduling and inventory issues.I’m known for inspiring team engagement and goal orientation as a leader by example with a disciplined work ethic characterized by quality, accuracy, thoroughness, and follow through. Equally important, I am skilled in time management and problem solving with a focus on accountability.Examples include….As an ASSISTANT PROPERTY MANAGER, I have restructured the company's oversight of maintenance for properties by recruiting and adding more qualified contractors, Established more store account accessibility for our technicians, Fulfilled billing obligations and contractor payments in a timely manner,Ensured Resident satisfaction, and processed rents and owner billings with complete accuracy.AS DELIVERY MANAGER, I resolved numerous delivery department issues. Managed 8 employees, scheduling and maintenance for a 3-truck fleet. I also served as assistant store manager and acting floor manager, as needed, supervising up to 50 employees.AS DEPARTMENT MANAGER, PLUMBING, I was recruited by the store manager to improve sales and maintenance of a $2M+/year department despite no prior plumbing knowledge.AS DEPARTMENT MANAGER, PAINT & HOME DÉCOR, I led and trained team of 6 to turn around a $1M+ per year department with a high frequency of custom orders that requires error-free data entry and rigorous tracking and customer communication.Awards earned: Department Manager of the Year, Highest Department Comp, 3X Annual Perfect Attendance.Computer skills: Appfolio, RentManager, Open Office, MS Word, retail/warehouse computer systems, and warehouse equipment operation, including forklift, order picker, and narrow aisle reach trucks.