Timothy Risby
IT Service Management Expert Technical Account Manager at Zitac
Based in Malmo, Sweden
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Seniority
Other
Department
Other
Location
Malmo
Industry
IT Services and IT Consulting
Company size
70
Contact information
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t•••••••@zitac.se
Phone
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Background
About Timothy Risby
I specialize in implementing, configuring and troubleshooting Ivanti Neurons for ITSM (formerly Ivanti Service Manager) and Zendesk. 15+ years experience of ITSM best practices. Focus on integrations and CMDB. Also managing Windows infrastructure (both on-premises and in Azure), including certificates, IIS, OIDC and Microsoft Graph, troubleshooting incl. network traffic (firewalls, load balancers, proxies), etc.
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