Timothy Seibert
Operations Manager at Capitalize
Based in New York, United States
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Seniority
Manager
Department
Operations
Location
New York
Industry
Financial Services
Company size
57
Contact information
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t•••••••@hicapitalize.com
Phone
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Background
About Timothy Seibert
Aristotle said "he who can not be a good follower, can not be a good leader." As someone who would have considered himself a follower throughout his childhood and early career, I was surprised at how much leadership and management suited me. As an Operations Manager I've been able to take my experience as a follower and learn to lead 100+ person teams into achieving industry high CSAT ratings, efficiency, and productivity all while experiencing 10% annual attrition rates. I would love to connect with other Operations Managers, especially those who manage contact centers offshore. Big fan of Julie Zhuo's "The Making of a Manager", Kim Scott's "Radical Candor", and John Doer's "Measure What Matters".
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