Timothy Withers

Background

About Timothy Withers

I’m a results-driven project and implementation professional with experience spanning SaaS, healthcare, and financial services. I bring a proven track record of delivering high-impact, cross-functional initiatives—from software implementations and onboarding to regulatory compliance and process improvement. I thrive in dynamic environments where attention to detail, client communication, and strategic execution are essential. 🧰Core Competencies: • Project & Program Management: End-to-end project delivery, budgeting, change orders, risk/issue resolution, compliance tracking • Client Engagement & Onboarding: Stakeholder communication, training support, onboarding coordination, product demonstrations • Process & Performance Optimization: SOP development, cross-functional workflows, documentation, operational analysis • Communication & Leadership: Verbal/written communication, matrixed team coordination, executive reporting, conflict de-escalation • Analytical Thinking: Root cause analysis, data-driven decision-making, continuous improvement, UAT support Technical Skills: • Project & Collaboration Tools: Asana, SharePoint, Confluence, ServiceNow, Copper, Box • CRM & SaaS Platforms: Salesforce, PubsHub (PMSolution, Journals & Congresses, Knowledge Manager), iEnvision, Veeva Vault, Comergence, Freshdesk • System Support & Access: Active Directory, ConnectWise, SolarWinds, Cisco, Zoom, G-Suite • Industry-Specific Platforms: Mortgage iQ, Encompass, Datavision Whether managing cross-functional projects, improving onboarding and operational workflows, or translating complex requirements into clear, actionable plans, I prioritize efficiency, proactive problem-solving, and user adoption to support long-term business success.