Ting Chen

Background

About Ting Chen

Operations and project delivery professional with over five years of experience leading complex, multi-site initiatives across the charity, events, and service operations sectors. My background combines hands-on leadership with a strategic focus on efficiency, stakeholder engagement, and high-quality delivery under pressure. Skilled in operational planning, resource management, team coordination, and process improvement, I have consistently delivered results in fast-paced environments. At Holy Trinity Brompton, I manage over 20 events annually, overseeing cross-functional teams and logistics across multiple locations. I recently led the end-to-end delivery of eight Christmas events at seven venues, achieving 98% delivery accuracy and reducing service disruption by 25% through tailored team briefings and planning systems. Previously, I contributed to a national strategy project at Blue Cross for Pets, where I conducted market research and stakeholder interviews to deliver product recommendations adopted across multiple departments. I also supported high-profile public sector events in Taiwan, managing press and stakeholder coordination, and training operational teams on-site. With a strong foundation in operational leadership, team training, and stakeholder coordination, I’m passionate about applying my experience to roles that make a tangible difference — whether in infrastructure, service delivery, or community impact.