Tj Roberts
Customer Success Manager - Midmarket Ent at Gps Insight
Based in Chicago, United States
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Seniority
Other
Department
Other
Location
Chicago
Industry
Software Development
Company size
249
Contact information
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t•••••••@gpsinsight.com
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Background
About Tj Roberts
Dynamic and results-oriented sales & account manager dedicated to driving strategic growth and exceeding targets. With a proven track record spanning multiple roles in sales operations, account management, and lead customer success. I possess a keen ability to effectively communicate and collaborate across all teams as well as levels of an organization. I consider myself to have an unwavering commitment to achieving success that aligns seamlessly with the company's goals, making me the ideal candidate to propel your team towards future success. 2018 Performance & Leadership award at Verizon Connect Recent CSM experience, Cultivating An Exceptional Member Experience 98% Retention SuccessRate accumulative through 4+ years Achieved 16 Of 16, 100% quota attainment of all Quarterly Bonuses each year(4) • Quota Attainment goals of 2M+ Mid-Market-EnterpriseAccounts Accountable For Retention, upsell, Xsell, and leads for solutions available Cultivating An Exceptional Member Experience Avg. Book size of 75-150 Managed a CS team of 5 team members
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