Tj Stephen

Background

About Tj Stephen

Align Product vision with the customer, build the customer success program to include on-boarding, churn-prevention, voice of customer as well as success managers, leading with a focus on outcomes measured with key metrics - Staying current on emerging Cloud technologies, driving innovation with an agile mindset for continuous improvement both internally and challenging the status quo at the client organization - Trusted Advisor collaborating with key executives and decision makers to gain insights for recommending valuable and actionable outcomes and solutions to provide value to the Customer Executive Leadership and internal teams - Solution-focused and self-driven with an accomplished record of helming complex, global, multi million-dollar technology transformation initiatives - Proven track record to quickly build and lead high-performing, multi-skilled, cross geography teams to bring value to customers - Strategic yet practical thinker, harnessing the power of the organization's throughput from product, services and executive leadership teams - Engaging communicator and leader, driving team performance and building trust with stakeholders | Record of consistently overachieving on goals