Todd Biddle
Duty Station Manager at Metrolinx
Based in Etobicoke, Canada
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Seniority
Manager
Department
Operations
Location
Etobicoke
Industry
Urban Transit Services
Company size
6.4K
Contact information
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t•••••••@metrolinx.com
Phone
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Background
About Todd Biddle
I have over 20 years of front-line customer service experience. I enjoy working with the public and helping them with their problems, big or small. I believe in the importance of outstanding customer service because we are all customers somewhere. I am an experienced people manager and have held various management positions in OLG, managing employees whose primary jobs were to provide customer service. One of my greatest strengths is reading people so I can connect with them on an individual level. This very much helps me to emphasize with their concerns and to better connect with them. I relate to employees and colleagues the same way I relate to my customers - demonstrating respect and understanding, so I can build rapport and we can get the job done!
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