Todd Murwin

Background

About Todd Murwin

Business and Technology Leader focused on customer experience transformation through technological advances in firm. Experience in focusing business goals into a defined strategy, and translating strategy into meaningful Technology Programs. Execution, whether multi-year or short term deliverables, are complemented with communication and visibility into progress to ensure on-going support and enthusiasm for change. Implementations range from multi-year paperless mortgage origination platform to incremental business transformation in call center with bi-monthly deliveries to improve customer experience. Bulldog in driving improvements including 3x eCommerce sales expansion, 30% originations processing saves, 80%+ reduction in production defects, providing self service portals to brokers and customers on loan status, 25-30% savings in IT delivery (ba, dev, test) through use of offshore model. See work experience for details. Business Statistics professor at Grand Canyon University with focus on “why” we study statistics and distinguishing meaningful results from noise. Helping teach students data driven decision making, not just how to complete calculations. Co-founder of Kids with Autism Can, a non-profit aimed at improving social skills of children/young adults on the spectrum. My wife and I have dedicated last 8 years to ensuring every child showcases their skills to the world, regardless of perception.