Tom Crabtree

Background

About Tom Crabtree

Human Resource Professional with 23+ years of experience in HR Leadership roles within multi-unit, fast paced, high-growth service industry. Leadership experience includes working for world class companies and brands in Southwest Airlines and YUM! Brands. Currently serving as the Senior Manager Crew Assistance Programs: September 2014 to Present - Provide Leadership and strategic planning for the Inflight Operations Department as it relates to to our supportive care and mediation resources including our CISM (Critical Incident Stress Management Team), FADAP (Flight Attendant Drug & Alcohol Program), and Professional Standards Team. Oversee the response resources needed for high stress/traumatic work and personal life events impacting our plus People across our Department each day. The types of events we provide supportive care for include Operational and Non-Operational events such as Life Events (Serious health illness, death, birth, etc.), Flight Events (Aircraft emergencies, life saving measures, on-board assaults, major media events, etc.), and Work Events (Workplace violence, active shooter scenario, natural disaster response, etc.). Our CISM, FADAP, and Professional Standards Peer support programs are industry leading Teams annually supporting our Flight Attendants with a myriad of work and life issues. Between the three Teams we have 124 Flight Attendants providing supportive care and mediation services to our population of Flight Attendants. My prior role was as the Senior Human Resources Business Partner supporting Inflight Operations for Southwest Airlines. Specialties: Counseling, Executive Coaching/Consulting, Benefits Administration, Budgeting, Employee & Labor Relations, Human Resources, Leadership Training, Litigation, Mediation, Performance Management, Business Planning, Wage & Hour, Training, Staffing