Tom Curtis

Background

About Tom Curtis

I'm a Digital Transformation Director at Baringa, focusing on Next Generation Digital Infrastructure needs for Tech, Media, and Telecoms organisations. I help leadership teams navigate the complex intersection of business transformation, infrastructure modernisation and service operations. My expertise spans- Digital transformation strategy and delivery - Service Operations design and implementation for critical infrastructure environments - Lead-to-cash process redesign and customer journey optimisation - Scaling and embedding Agile and Lean delivery methodologies for products and services My cross-sector experience gives me unique insight into how to approach different transformation challenges. Whether you're a telecom provider modernising network operations, a media company scaling digital platforms, or a data/technology organisation optimising customer experiences, there are common foundations with regard to design, customer, operations and people.