Tom Driscoll

Background

About Tom Driscoll

As a technology leader and consultant, I focus on delivering high-quality, scalable solutions that drive business transformation. In my role as Director of Service Delivery at Tuatara Consulting, I manage a portfolio of ServiceNow and Microsoft data projects, ensuring our teams are aligned to deliver exceptional results while continuously developing their expertise to stay ahead of evolving technology landscapes. I have deep experience architecting modern data ecosystems within the Microsoft stack, including Microsoft Fabric, Azure Data Factory, Synapse Analytics, and data warehouses, integrating data across platforms to create scalable, insight-driven solutions. My approach follows a crawl-walk-run methodology, ensuring organizations gain quick value through incremental, modern data strategies that evolve with their needs. Beyond data, I help businesses align technology with operations through ServiceNow, focusing on IT Service Management (ITSM), Project Portfolio Management (PPM), HR Service Delivery (HRSD) and other ServiceNow capabilities. I take a technology-agnostic approach upfront, ensuring that people and processes are aligned before implementation. I also support PMO maturity, IT operations optimization, and the development of structured service delivery frameworks that scale with business growth. At my core, I believe in building long-term partnerships with clients, helping organizations modernize, optimize, and extract value from their data and IT investments. Whether through enterprise data strategy, ServiceNow transformation, or IT governance, I thrive on helping businesses execute on their vision while ensuring sustainable success.