Tom Fronza

Background

About Tom Fronza

A bright, talented and ambitious IT support minded supervisor with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a lead role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately. Looking for a suitable IT support technician position with a successful and dynamic company that offers room for career progression. Altiris Software Administration, Help Desk support, Level II and Level trouble ticket support, Procurement & Purchasing, Contract Negotiations and Support, Desktop Imaging, Windows Patching, Software Distribution & Packaging (Silent), Symantec Endpoint Protection, Mentoring of lower technicians, Proven systems integrator, Proven track record of wise fiscal decisions, Prism Deploy & Patch Manager, Computrace, Supported Large Networks and Small, Server Administration, Active Directory Administration, Proven Track Record of Troubleshooting and Problem Solving, Desktop Administration, Licensing Support and Compliance, Budgeting, SCCM Administration, Systems Center Endpoint Protection, Full Disk Encryption, Airwatch Administration, iPhone & iPad Support and Administration (Over 300 devices), Google Chrome OS Support & Administration, ITIL Process Implementation I am also a voting member of the Desktop and Laptop committee involved in setting standards across the enterprise affecting the whole State of Ohio's purchasing efforts.