Tom Giannini

Background

About Tom Giannini

I’m a Senior Director (Creative, Brand, UX) with extensive end-to-end global customer experience design across both digital and physical products in the ecommerce space. My passion is leading and mentoring teams of designers to define and build compelling experiences that engage people in new ways. I thrive while championing the voice of the customer while balancing business goals and inevitable technical challenges. What I contribute: DESIGN LEADERSHIP - Skilled in creating, building and mentoring high performing teams that deliver exceptional digital product experiences, a design leader and mentor of 500+ designers across the globe CUSTOMER FOCUS - Driving objectives and key results based on customer expectations, user research and test results while accounting for business goals COLLABORATION - Recognized for skill in partnering effectively and efficiently with designers, product managers, research, engineering and executives in-person and virtually across multiple time zones DRIVING VISION - A proficient design leader able to inspire others to drive customer and business visions forward with efficacy SPECIALTIES: Creative Direction, Product Design, Brand Strategy, Design Mentorship, Digital Marketing, Social Media, Product Management, Customer Insights, Team Leadership, Product Innovation, Rapid Prototyping, Consumer Web, E-commerce, Cross Functional Leadership, Agile Methodologies