Tom Hess

Background

About Tom Hess

I am a transformational technology leader with expertise in complex software engineering leadership including enterprise and SaaS solutions. Leveraging 15+ years of experience in programming, design, development, and deployment, I effectively lead teams through the full software development lifecycle, while driving pivotal process improvements, with up to $1M budget oversight. My recent career highlights include: Cut onboarding time for new engineers in half through the creation of a comprehensive guide, optimizing access to collaboration and development tools to boost productivity. Increased sprint velocity and reliability by 50%, within 6 months, leading the team to meet or exceed sprint commitments. Cut annual application running cost from $40K to $1.2K by identifying a new geolocation data partner to improve purchased datasets. Led project team to replace an outdated 10-year-old service with a new Service-Oriented Architecture (SOA) web service, saving the company hours of time in support and maintenance. Automated the application of 6K+ monthly customer payments, on a nightly basis, by leading a team to develop and deploy a payment processing application, replacing a manual monthly system that took 2 weeks for payments to process As an influential decision-maker and complex problem-solver, I build top-tier development teams to identify new methods for delivering value to ambiguous projects with unique demands, challenges, and risks. I most enjoy training, coaching, and mentoring team members to maximize their potential as top performers. In addition to my hands-on work experience, I earned a Master of Science (MS) degree in Computer Science and Engineering and a Bachelor of Science degree in Computer Science, both from The Ohio State University. My areas of expertise include: Software Development (SDLC)| Agile Methodologies | Strategic Planning | Performance Optimization | Financial & Budget Oversight | Architecture Design & Development| Project Management | Analytics, Metrics, & Reporting | Enterprise Applications| Testing & Troubleshooting | Application Development Roadmaps | Cloud Solutions | Coding Standards & Reviews | Continuous Improvement |Cross-Functional Team Leadership | Coaching, Training, & Team Building | Relationship Management | Team Leadership