Tom Jackson

Background

About Tom Jackson

JACKSON INSURANCE AGENCY 09-1997 - Present Operations Manager / Agency Broker Managing the day to day operations of our agency. Develop of the agency’s sales, support and the telemarketing staffs to ensure the growth and profitability of the agency. Marketing of all products through telemarketing - cold calling - mailers Ensure that all quotas are archived and exceeded. Maintained customer satisfaction with increased profitability. Assess marketing potential of new and existing product lines. Consult with staff to plan an advertising model. Direct, coordinate, and review activities in sales and service. Direct staffing, training, and performance evaluations. FARMERS INSURANCE 09-1997 – 09-2011 Operations Manager / Agency Owner Managing the operations of the agency and staff coordinates activities of insurance company, agency or insurance brokerage firm. Hire, train staff in performing activities, such as selling insurance, processing claims. Review reports to ensure that personnel have achieved sales quotas Confers with company officials to plan and develop methods and procedures to increase sales. Interprets, implements, and enforces company policies. Marketing Made Easy – 10-2003 Director of Marketing & Management Managed and developed our telemarketing programs to meet our client’s requirements and to successfully increase our client’s sales and telemarketing programs. Managed the daily operation of an outbound telemarketing group of 30 employees and increase our business exposure to our target markets by; Analyze market or delivery systems - sales activities or trends Assign work to staff or employees Conduct market research and attend staff meetings Specialties: Commercial Insurance - BOP - General Liability - Commercial Auto - Workers Compensation - Group Health