Tom Jenner
Junior Managed Service Consultant at Afj Solutions
Based in Birmingham, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Birmingham
Industry
Information Technology and Services
Company size
29
Contact information
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t•••••••@afjsolutions.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Tom Jenner
As a dedicated Junior Managed Service Consultant and System Administrator for the ServiceNow platform, I specialize in configuring IT Service Management (ITSM) and Customer Service Management (CSM) projects to meet diverse customer needs. With over half a decade of experience both as an end user and a system administrator, I bring a wealth of practical knowledge and technical expertise to every project. I am proud to be a member of the IT Service Management Forum (itSMF) and ServiceNow Certified System Administrator as well as holding 17 ServiceNow micro-certifications and accreditations, including Now Assist for ITSM Implementation Delivery and Agentic AI. These credentials highlight my commitment to continuous learning and professional development. My passion lies in leveraging the full potential of the ServiceNow platform to streamline ITSM processes and deliver exceptional value to clients. I am always eager to expand my knowledge and stay at the forefront of industry advancements, ensuring that I can provide the most effective and innovative solutions.
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