Tom King

Background

About Tom King

I am a dedicated professional with experience bringing about proven solutions to challenged markets, while drastically increasing revenue - creating both happy clients and happy senior management in the process. I am 100% devoted to customer satisfaction. I bring a unique perspective to any organization. I am always focused on maximizing the customer’s positive experience and perception. History shows I am a natural problem solver who works well and collaboratively with customers, peers and managers. I am always a deeply committed professional who thrives in fast-paced environments. I revel in the challenges of accomplishing goals where others have failed. I understand the importance of results. During my career, I have sought opportunities to increase my knowledge and experience in always improving the customer experience and most importantly, the bottom line. I meet and exceed objectives and with a lot of enthusiasm tend to motivate employees to perform at a high level. I excel at what I do and have been a mentor and trainer to many. A few of my recent successes include: I led and directed an incoming sales/service contact center with 250 representatives and 8 team managers. I developed and presented motivational content to 200 employees during events held each month. I was selected to lead one of two units nationally for affluent market segment customers.