Tom Kucik

Background

About Tom Kucik

Contact me at: tomq6@comcast.net Tactical IT professional with solid experience leading projects, building teams and managing highly available IT Infrastructure enterprises. I've been focused in the areas of Administration, Operations, Help Desk, Disaster Recovery or Project Management.Successful track record of mentoring and managing staff, projects and especially providing world-class solutions & support for end users 24/7/365. Solid leadership experience with a customer service mindset focused on developing and delivering impactful solutions to my customers. Strong project management, crisis & vendor management, collaborative and communication skills that build credibility across all levels of the organization. In addition to managing global IT Infrastructures, I have refined skills designing and relocating data centers, warehouses & office locations; launched an Open Systems testing group and project managed software development teams. CORE COMPETENCIESIT Operations | IT Project Management | Help Desk | IT Strategy & Planning | Team Building | Contract Negotiations | Business & IT Alignment | IT Governance | Asset Management & Lifecycle | Data Protection | Budget Management | Mobile Device Management | Cross-functional Team Leadership | MS Enterprise Agreement | Root Cause Analysis | Enterprise Implementation | Cybersecurity | Help Desk | GDPR | IT Infrastructure | Risk Management | IT Service Management | Server Administration | Data Center Migrations | Vendor Management | Backup, BCP, & Disaster Recovery | User Experience | IT Security, Policy, & Compliance | SLAs | KPIsTECHNICAL COMPETENCIESMS Project | MS Visio | MS Office 365 | MS SCCM | MS Skype for Business | MS Teams | SharePoint MS SQL | Oracle ERP | GoTo Meeting | WebEx | Cisco Prime | Xymon | SolarWinds | KnowBe4 | Cognos | Qualys | Uzado | Zoom | Cisco Networks | HP Servers | DELL Desktops/Laptops | PURE StorageNetApp | Windows | Linux | UNIX | Citrix XenApp | VMware | High Availability (HA)| VoIP TechnologiesLAN | WAN | SAN | WLAN | VPN | MPLS | Cisco SMARTnet