Seniority
Vp
Department
Other
Location
Fort Mitchell
Industry
Banking
Company size
82K
Contact information
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t•••••••@usbank.com
Phone
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Background
About Tom Markesbery
20 years of customer service, risk management, vendor management, collections, call center, client satisfaction, operations and management experience. Outstanding training, leadership and communications skills. Hardworking, dedicated, pleasant personality and able to multi-task. Adept at planning, forecasting, developing and coaching. Able to develop, maintain and strengthen business relationships with both internal and external business partners. Experience with billing, payroll, budgeting, trending and process improvement. Specialties: Customer Service/Collections, Risk Management, Loss Mitigation, 401k Retirement Plans, Inbound/Outbound Call Center Operations, Employee Development, Six Sigma, Sales and Retention, Staffing and HR Policies, Behavioral Bases Interviewing and Candidate Selection, Results Driven, Team Motivator, Decision Maker, and Problem Solver.
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