Tom Nicholls
Director of Customer Service at Byram Healthcare
Based in Aurora, United States
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Seniority
Director
Department
Operations
Location
Aurora
Industry
Hospitals and Health Care
Company size
918
Contact information
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t•••••••@byramhealthcare.com
Phone
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Background
About Tom Nicholls
Management professional with experience leading "best in class" customer service teams as well as procuring and supplying products through a variety of channels including distribution networks and direct business to business as well as business to consumer. I have a proven track record of increasing sales, maximizing margins, improving customer retention rates, increasing on time delivery rates and reducing order errors by proactively identifying and solving problems through the use of lean initiatives and fostering positive team environments. Specialties: Customer service Call Center Order Fulfillment Budgeting SAP
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