Tom Osborne

Background

About Tom Osborne

As the leader of a dedicated sales and account management team at MRI Community Software, my mission is to empower our Local Government customers to drive efficiency and innovation using our MRI Revenues & Benefits Software. Our software enables Local Authorities to deliver a cutting-edge digital service to their citizens, coupled with back-office process automation that accelerates processing, resulting in substantial cost savings and enhanced customer satisfaction. With extensive experience in software, spanning support, consultancy, data migrations, account management, business development, and sales management roles, I am positioned as a thought leader in the software sector. I specialise in crafting solution propositions that reduce costs while enhancing customer experiences. With a keen focus on public sector innovation, I integrate automation and data-driven outcomes to reimagine the delivery of public services. This approach drives technology-enabled business transformation, resonating throughout the communities served by our public sector organisations.