Tom Pellecom
Service Delivery Lead at Capgemini
Based in Ghent, Belgium
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Seniority
Manager
Department
Operations
Location
Ghent
Industry
IT Services and IT Consulting
Company size
332K
Contact information
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t•••••••@••••••.com
Phone
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Background
About Tom Pellecom
Graduated in linguistics and journalism. Started a career in ICT at a service desk in different languages. Moved on to usability and GUI design, user documentation (both op paper and e-learnings) and user training. Specialised in software training, with a focus on SAP. Provided user trainings and coachings in different languages all over Europe. Grew into project management: coordination of training teams, analysing business requirements, communication between business and IT, change management, testing of new software implementations.
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