Tom Richardson

Background

About Tom Richardson

I’m a Solution Engineer at Salesforce with over a decade of experience helping organizations transform how they sell, serve, and operate. With a background in consulting and a focus on enterprise manufacturing, I bring a strategic lens to every engagement—partnering with teams to uncover pain points, design scalable solutions, and create long-term business value. I thrive at the intersection of technology and people—translating complex challenges into clear, compelling stories and solutions. Whether I’m running a discovery session, building a tailored demo, or whiteboarding with a customer, I aim to bring curiosity, empathy, and clarity to every conversation. I’m passionate about delivering meaningful value through collaboration, insight, and innovation. Let’s connect—especially if you’re navigating transformation in the manufacturing space or want to chat about how Salesforce can support your vision.