Tom Rubenstein

Background

About Tom Rubenstein

Business Operations Leader | Executive Director of Operations | VP of Catering Sales and Operations | General Manager | Revenue Optimization Operations Management Strategic Planning Brand Development Operations and Marketing Strategies Proven Decision Maker Contact:(612) 816-2471, trubenstein@comcast.net Respected executive-level Operations Management professional who sets effective strategy. P&L- level decision maker. Entrusted to make quality decisions that company leaders count on. Creates team culture that adheres to highest service standards. Builds profitable responses to new or revamped concepts. Thrives in a fast-pace environment. Creative, decisive and on-the-spot problem solver. Proven Strengths • Strategic thinker • Proficient in P&L, financial analysis, budgets, forecasting • Articulate and persuasive negotiator, communicator, effective trainer • Strong organizational skills • Establishes processes that save time and money • Promotes working environment that values exceptional service delivery • Outstanding interpersonal skills • Builds and motivates successful teams to peak performance increases morale • Catering, restaurants, retail/concessions • Sales and marketing strategies • Promotes a working environment that values exceptional service delivery • Systems standardization • Guest experience management with unwavering commitment to service excellence • 20 years of restaurant management experience Sample Successes - Increased total banquet catering revenue by 15.1% and banquet catering profit by 32.1% in 4 years (Golden Valley Golf and Country Club)- Generated unprecedented growth in revenue (from $0 to $7M); Increased banquet revenue for 15 consecutive years (Lancer Hospitality) Technologies Caterease Event Management Software, including CRM Module. Jonas Club Software (Accounting, Food & Beverage POS, Membership Management, Payroll/Employees/HR). Aloha Point of Sale Software. Microsoft Office Suite