Tom Sanson
Director - Ticketing Operations at Ticketek Australia
Based in Gold Coast, Australia
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Seniority
Other
Department
Other
Location
Gold Coast
Industry
Entertainment Providers
Company size
289
Contact information
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t•••••••@ticketek.com.au
Phone
5 credits+61 ••• •••• ••••
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Background
About Tom Sanson
With a career dedicated to optimising ticketing operations and delivering seamless live event experiences, I bring a results-driven approach to the industry. Overseeing large-scale ticketing logistics, I have successfully enhanced efficiency, implemented strategic training programs, and built high-performing teams that elevate both customer experience and revenue growth. My leadership has played a pivotal role in minimising operational challenges, streamlining workflows, and building strong partnerships with venues, promoters, and key stakeholders. Beyond day-to-day operations, I am committed to continuous innovation in the ticketing space. By leveraging industry insights and emerging technologies, I drive improvements that enhance audience engagement and event accessibility. Whether managing ticketing for events hosting over a million patrons or developing structured training initiatives, I prioritise both precision and adaptability to meet the evolving needs of live entertainment. My ability to blend strategic oversight with hands-on execution ensures smooth event delivery, sustained business growth, and strong client retention. Passionate about building long-term industry success, I take pride in mentoring teams, developing best practices, and championing initiatives that shape the future of ticketing. My experience in leading large-scale ticketing operations, combined with a deep understanding of industry dynamics, allows me to create and execute strategies that deliver lasting impact.
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