Tom Springer

Background

About Tom Springer

Tom is a Strategic Advisor combining 20+ years at Bain & Company with 9 years of operational experience in technology, marketing services and the military. Tom serves as senior advisor to Bain’s Third Party Risk Management (TPRM) team, which ensures that Bain's client service teams, practice areas and business functions can work with Third Parties safely and securely. During Tom’s 20+ year career at Bain, he has led several important growth initiatives, including creation of Bain’s alliance program (the Bain Alliance Ecosystem), founding of Bain’s Advanced Analytics practice and development of Bain’s customer experience transformation capability. Tom’s focus with clients has been on advanced analytics use case and capability development, customer experience transformation and growth strategy. He has worked primarily in consumer telecommunications and retail financial services sectors. While away from Bain from to 2004, Tom was a senior executive at Verbind, a start-up advanced analytics software company, and at Digitas, a digital marketing agency. Before joining Bain in 1995, Tom was an associate consultant with Deloitte & Touche Management Consulting and a Captain in the US Army, serving in Southwest Asia during the Persian Gulf War. Tom earned an MBA from the Wharton School of the University of Pennsylvania and a Bachelor of Arts degree in History from Princeton University.