Tom Witte
Technical Support and Sales Engineer at Charles Industries, An Amphenol Company
Based in Elgin, United States
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Seniority
Staff
Department
Information Technology
Location
Elgin
Industry
Telecommunications
Company size
309
Contact information
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t•••••••@charlesindustries.com
Phone
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Background
About Tom Witte
Resourceful results oriented customer focused telephone equipment Product and Component Specialist, Technical Support, Inside Sales, Application Engineering Representative and Manager skilled in multitasking various daily internal and external customer issues from; troubleshooting, product and component installation, product information, application analysis for product recommendations, new product introduction training and component installation support. Develop and maintain excellent customer relations on a continual basis through- Constant internal and external customer product training- Assisting Field Service Technicians with troubleshooting cell site enclosures at their facilities- Helping Customers understand how to determine component failures & replacement parts needed- Providing product recommendations to meet Customer application needs and contribute to revenue.
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