Tomasz Drews
Senior IT Support Specialist at Canpack Group
Based in Cracow, Poland
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Seniority
Staff
Department
Information Technology
Location
Cracow
Industry
Packaging and Containers Manufacturing
Company size
3.6K
Contact information
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t•••••••@canpack.com
Phone
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Background
About Tomasz Drews
I'm an IT Support Specialist with over ten years of experience in business client/customer/tech support. Skilled in 2nd lv. helpdesk support operations, hardware configuration and testing, employee training, video conference support and more. I work with Windows-based desktop/notebook PCs, Active Directory, GLPI, Cherwell ITSM. Always striving to create a productive and stress-free environment when working with people both inside and outside of my team. I always try to further optimize my work and set high standards for myself to further enhance customer experience. I've also participated in IT implementation projects for new business locations and led employee training focused on company IT policies and procedures, new device enrollment and configuration, data protection and backup.
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