Tommy Pagan
Senior User Experience Designer at Palmetto Gba
Based in Orlando, United States
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Seniority
Staff
Department
Information Technology
Location
Orlando
Industry
Information Technology and Services
Company size
1.5K
Contact information
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t•••••••@palmettogba.com
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Background
About Tommy Pagan
As a Senior User Experience Designer at Palmetto GBA, I apply my 20+ years of experience and expertise in human-computer interaction, web design, and user experience design to create innovative and user-friendly digital solutions for healthcare administration and technology. I have an MIT certificate in Human-Computer Interaction (HCI) for User Experience (UX) and a Senior Product Manager Certification (SPMC) from Product School, demonstrating my commitment to continuous learning and excellence in my field. I have successfully led and contributed to multiple projects that improved the usability, accessibility, and flow of Palmetto GBA's products and services and those of other clients and partners, such as BioPlus Specialty Pharmacy and AdventHealth. I work collaboratively with cross-functional teams, using agile methods and best practices, to deliver human-centric designs that meet the needs and expectations of diverse audiences and stakeholders. My mission is to enhance the user experience and satisfaction of healthcare consumers and providers through design thinking and innovation.
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