Toni Carpio

Background

About Toni Carpio

If you would like to see how my clients rate my service. Check out Capify's google reviews 10+ years of finance, customer service and business management experience. Started in finance in 2013 at NAB in customer service, moved into team leader roles, assisted with product knowledge and then lead the creation of our SME team dedicated to banker assistance and providing all round customer satisfaction. Mortgage, Credit cards, and personal banking Service skills, AFSL Tier 2 Trained. Moved to a brokerage as an assistant to gain exposure to Mortgage Lending and brokering process. Completed my certificate IV in Brokering and Sales. Started my role at Capify as a Business Lender. Gained advanced knowledge of applications, credit criteria, account management and sales strategies. This assisted with maintaining a healthy pipeline of clientele, consistently exceeding sales targets month in, month out and exceeding yearly KPI's and being provided the Senior Account Manager Title. Sales Manager, co-coaching a team of 10 sales reps to achieve targets, drive sales strategies, implement change within the team and provide guidance and assistance to sales reps within the team. Background also includes Marketing, Sales, Advertising and Business Management.