Toni Farley

Background

About Toni Farley

As someone with innate leadership skills, a great sense of market trends and customer needs. I have amassed a solid talent for tracking trends, formulating methods to improve customer service, and capitalizing on new opportunities for optimizing sales, merchandising and operations management processes. I am well-positioned to drive comprehensive growth within a goal-oriented organization through identifying areas needing improvement, reducing shrink, boosting sales, and decreasing operational expenses. My success is largely due to the ability to build and maintain a principle focused environment that preserves the company's fundamental values while stimulating progress and growth. While providing optimal oversight in achieving benchmark total store results in Sales, Shrink, Turnover and Payroll Management, I am versed in driving workforce management processes, product life cycle, and asset protection efforts. I can also manage selection/interviewing, onboarding, coaching/performance management, succession, training/development, reward and recognition, as well as culture/engagement to boost the efficiency of the assigned team. Highlights of my qualification include:* Process-oriented leader demonstrating expertise in harnessing available resources and proven methods in streamlining operations and increasing productivity while promoting best practices, company values, and standards.* Excelled in propelling acceptable store standards and best practices in executing operations and implementing improvement initiatives, as well as facilitate shrink and labor management within budget constraints.* Employed effective communication, management and interpersonal skills to developing initiate companywide standard operation procedures (SOPs), best practices & tracking metrics to support comprehensive planning, budgeting, proposals, and analysis. I aim to handle business forecasts, P&L, agency relationships, core segments of the business and key customers, bringing the consumer mix to life through innovation and flawless customer experience as well as owning key performance metrics for certain sublines in the business and translating those trends into actions turning data into actionable insights.