Toni Henry

Background

About Toni Henry

Senior Trainer/Implementation Specialist – Software, Sales, Procedures Accomplished, self-motivated and highly-driven Senior Trainer including but not limited to Software (Proprietary and B2B), Sales, and Procedures. Combines an outgoing and engaging personality with the confidence to absorb complex applications and propriety software; able to seamlessly transmit it in laymen’s terms to a diverse group of end users. Possesses a variety of industry experience including in the financial, real estate, medical, telecom and sales. Consistently leverages a hands-on training approach that encourages active participation and engaging dialogue. Developed an excellent reputation as a subject matter expert with a sharp wit and a keen sense of humor. Key Skills & Expertise Technical Training & Delivery Client Relationship Management Virtual Technical Support Strategic Planning & Leadership Strategic Business Planning Creative Problem Solving Client Instructional Design Program & Policy Objectives Technical Needs Analysis MCCT- Modern Classroom Certified Trainer- Remote Trainer Business Skills & Applications Exceptional Written / Communication Skills Emotional Intelligence (Myers Briggs, DISC)