Tonisha Brooks
Operations Manager at Cachet Boutique Nyc
Based in United States
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Seniority
Manager
Department
Operations
Location
United States
Industry
Hospitality
Company size
7
Contact information
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t•••••••@cachethotels.com
Phone
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Background
About Tonisha Brooks
I have over 20 years of customer service experience as well as 10 years of experience working in the hotel industry. I have excellent computer skills and I have the ability to monitor and keep hotel operations functioning properly. My experience includes assisting with the reopening of my current property, developing guest appreciation programs, as well as managing the IHG Membership Brand standards for the front desk staff to make sure employees follow brand’s procedures and that they always provide polite and professional service. I have very strong communication skills with the ability to assist managers and staff members with daily operations and to handle any problems they may have. I also have the ability to maintain a friendly and respectful attitude at all times.
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