Tony McDonald

Background

About Tony McDonald

Assisted with Network and server issues during install and upgrade of equipment Tracked data thru the network to find congestion issues Worked with configuring Cisco switches and routers VLAN issues and routing issue Assist in correction of network outages by expedition relevant information to support teams to eliminate problem areas Future proof situations where issues cannot crop up and cause major failures Worked with several different VoIP systems Cisco, Shoretel,Avaya, Sonus Worked with firewall teams on communication issues and configuration issue Rebuilt Omnibus 7.1 to 7.4 tiered structure with three levels Rebuilt custom rule sets to work with NcKL rule structure Rebuilt ISM for better accuracy and performance Built in redundancy with second Omnibus tier Replaced Webtop 1.3 with 2.1 then 6.1 Replaced Impact 1.3 with 6.1 Updated all gateway software for Oracle Maintained and Updated Filters and views for all departments. Worked with all departments on individual needs while not disturbing Global alarming and filtering Also worked with routing and Firewall issues preventing devices form being able to alarm to Netcool or one of the subsystems