Verified recordFinancial Services

Torina Brooks

Customer Services Specialist at Ally

Based in Jacksonville, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Jacksonville

Industry

Financial Services

Company size

15K

Contact information

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Email

1 credit

t•••••••@ally.com

Phone

5 credits

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Background

About Torina Brooks

8 years of experience in commercial casualty underwriting rating Excess, Workers Comp, General Liability, Property, Inland Marine, Crime, Umbrella, and Auto. • Managing a book of business, supporting underwriters and servicing brokers. • Endorsements, rating, quoting, binding, issuance and coverage forms. • 23 years of experience in customer service. • Directing and leading assisted living activities. • Excellent communication, interpersonal, and management skills. • Comprehensive knowledge of state, federal, and local regulations. • Ability to reduce operational cost and increase revenue. • Experience in hiring, training, and motivating staff.

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