Toru Otsuka
Senior Solution Consultant at Genesys
Based in Shinagawa-ku, Japan
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Seniority
Manager
Department
Information Technology
Location
Shinagawa-ku
Industry
Software Development
Company size
8.5K
Contact information
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t•••••••@genesys.com
Phone
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Background
About Toru Otsuka
I have over 20 years of experience working for DX & CX. Currently, I work as Solutions Consultant, proposing Cloud based Platform for Digital Transformation and Customer Experience management. Skills: CRM / CXM / Omnichannel Journey Orchestration / Digital Transformation / BPM / FSM / SMRM CTI / ACD / IVR / Unified Messaging / PBX / VoIP Unix / Linux / Windows / Webservice / JavaScript / Cloud computing Management effectiveness measuring
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