Tracee Lewis

Background

About Tracee Lewis

Being a dedicated and accomplished professional, I have a track record of excellence in claims management and operational efficiency. I addition to this, I bring almost two decades of experience to the world of insurance and financial services. My dedication to providing top-tier service and support has consistently resulted in perfect 100% quality scores. In my journey, I've had the privilege of training team-mates, collaborating with stakeholders, and ensuring seamless claim settlements. I've also administered Durable Medical Equipment contracts for Medicare, and my efforts have streamlined operations and aligned them with best practices. My expertise extends across various facets of the industry, from efficient claims investigation and customer service to financial management and debt recovery. I've played pivotal roles in reducing response times, streamlining claim payment processing, and implementing projects aimed at enhancing organizational objectives. When faced with work backlogs, I stepped in to facilitate successful catch-ups through official team transfers. Using my time management and relationship skills, I have consistently closed loans by month-end, achieving first or second-place bonus each month. I've always believed in helping others excel, whether it's through training new team members, addressing inquiries and concerns, or sharing my insights and guidance. As I continue my professional journey, I'm excited about new challenges and opportunities. I look forward to connecting with industry peers, thought leaders, and organizations that share a passion for excellence, efficiency, and exceptional service. I thrive in fostering innovative solutions, building collaborative relationships, and driving cultural change. My thorough familiarity with different types of insurances and contract verbiage, combined with my ability to lead high-performing teams, has consistently delivered exceptional results. Some of my skills are listed below: Claims Management | Regulatory Compliance Assurance | On-time Payment Disbursement | Cross- functional Collaboration My journey has been marked by a relentless pursuit of excellence, and I remain dedicated to making meaningful contributions to the world through my work. Additionally: Red Cross CPR/AED/FirstAid facilitator Girl Scouts of Middle TN volunteer YWCA supporter