Tracey Anselmo
Senior Operations Processor at Osaic
Based in Tampa, United States
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Seniority
Staff
Department
Operations
Location
Tampa
Industry
Financial Services
Company size
2.5K
Contact information
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t•••••••@osaic.com
Phone
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Background
About Tracey Anselmo
With over 20 years of experience in the banking industry, I have established myself as a skilled and reliable professional with a proven track record of building lasting relationships with clients. As a relationship builder, I excel in maintaining organized approaches to complete tasks and communicating effectively to meet client needs. I have gained extensive knowledge and experience in needs-based, consultative selling and have earned multiple licenses and registrations, including notary, insurance, and securities, to better serve my clients. Currently, I am a Senior Operations Specialist at Osaic, where I utilize my expertise in CRM systems, Pershing and NFS systems, and transaction processing to support advisors as their broker dealer in one of the nation's largest financial advisor firms. I also serve as a subject matter expert, mentoring and training new associates on tasks. As a former branch manager and team leader, I have developed and mentored teams of 5-7 associates, sharpening their skills to manage a book of business to meet goals while fostering an inclusive environment within the team. I have extensive knowledge in all aspects of consumer and business lending, with a specific focus on home equity loans and home equity lines. My exceptional communication skills, both written and verbal, enable me to communicate effectively with internal teammates and external clients, building trust and rapport to encourage in-depth communication and successful product and service recommendations. My core competencies include communication, empathy, commitment to success, positivity, reliability, integrity, time management, astute listening, problem-solving, high achiever, relator, organized, ethical, exceptional telephone skills, teamwork, and experience in the financial industry. I am self-disciplined, honest, dependable, motivated, driven, committed to learning new skills and succeeding. As a skilled and experienced banking professional, I enjoy utilizing my expertise in coaching, leadership, and relationship building to drive team success and growth. Outside of my professional life, I am an active participant in community service events, including volunteering for my local Rotary chapter events, participating in the Great American Cleanup, and volunteering weekly to help the cats and kittens at a local animal no-kill shelter. I am also a coffee lover and love to clean-really!
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