Tracey Davies

Background

About Tracey Davies

Experienced Operations Manager with over 23 Years within the financial services sector. Managing teams +100 across multiple sites with extensive background and in advanced management processes. Utilise superior communication skills to build meaningful, trusting relationships that exceed demands inclusive of operational SLAs and customer outcomes. Highly skilled project manager with outstanding team leadership abilities to meet/ exceed targets consistently. Expert knowledge and experience in continuous improvement, risk management, change, resource & planning and product knowledge and oversight. A leader in business continuity incident control and HR policy and processes with a proven track record in driving strong results across all people metrics. Passionate in nurturing talent for succession planning pipeline whilst driving own personal development through internal and external mentor schemes covering Women in Banking and Finance and supporting Business in the Community initiatives.