Tracillia Sia

Background

About Tracillia Sia

Working Experience October 1992 – Feb : EVA AIRWAYS CORPN Position : Cargo Sales Executive - Following up sales with customers and feedback the market situation to management and head office- Monitor and follow up with customers’ performance- Securing new and existing accounts for the company- Work closely with operation and reservation to prioritize on the daily uplifting and special project handling to run smoothly in all area- Enhance and protect revenue without compromising customer’s satisfaction, safety, and security- Seek opportunity to improve operations, business process and administration- Proposed new potential Agents/Forwarders to Head Office. Mar – Jan 2018 : AIR MARKET LOGISTICS (S) PTE LTD Air Market is an Air Freight Forwarding company in Singapore. The core business includes logistics, transportation services, Air & Sea freight services. Position : GM-Marketing/Business Development - Managing and supervising the Customer Service including co-loading team and conduct meetings with the team when necessary on the market situation and guide them on the selling rates to the customer- Evaluate, improve and implement new organization regulations in order to enhance a more systematic, continuo- Recruit; conduct an interview and yearly appraisal for Customer Service Dept.us business growth and a better working environment- Build up good rapport with Airlines and customers effectively and negotiate the pricing and space- Screens potential business deals by analyzing market strategies, deal requirements, potential and financials; evaluating options; resolving internal priorities; estimating partners’ needs and goals- Ensure smooth operation for Air/Sea Import, Export and Logistics- Responsible and key personnel to handle all projects in the organization. a) ISO b) Project done for company branding in 2011. c) Project done for company on HR Development under performance management.