Tracy Duggins
Customer Resolutions Co-ordinator at Arcus Fm
Based in Worcestershire, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Worcestershire
Industry
Facilities Services
Company size
1.4K
Contact information
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t•••••••@arcusfm.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Tracy Duggins
I have been with Arcus for nearly six years and started as a help desk agent on nights. I have progressed my way through from desk agent to customer resolutions coordinator within the multi client team, helping to maintain a high standard of customer service on seven clients. The main account I work on is EVRi and have done for about 4.5 years. I am currently enrolled on the explore leadership course which is a great eye opener and learning the necessary skills and knowledge to become a successful leader and to further advance my career within Arcus FM.
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