Seniority
Manager
Department
Operations
Location
Phoenix
Industry
Insurance
Company size
533
Contact information
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t•••••••@allsup.com
Phone
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Background
About Tracy Falconer
Significant business contributor and resourceful sales and customer service professional possessing a genuine concern for the customer experience by delivering outstanding service during each customer encounter to build brand awareness, earn trust and increase customer retention and business referrals. Equally active in diffusing unfavorable situations and resolving escalated customer issues through rapport and excellent communication skills. Capture and analyze critical market insights and trends of clients to create focused selling strategies leading to key wins and deeper account penetration consistently achieving sales quotas for year-over-year sales growth. Able to effectively engage with diverse customers and all levels of an organization and differing roles of accountability with professional decorum and follow through.
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