Tracy Harvey

Background

About Tracy Harvey

I am an experienced and results-oriented business analyst, educator, customer service professional, and office administrator with a background in process and workflow analysis, secondary education, training and development, supervision and administration, and service. In my most recent skilled role as a Senior Professional Business Analyst at DXC Technology, I led transformative projects for a Fortune 100 company, specializing in the integration of new technologies to optimize operational efficiencies and enhance business outcomes. This experience allowed me to leverage my skills in stakeholder management, project leadership, and data analysis, contributing to streamlined processes and improved business performance. As a dedicated High School English Teacher in Anderson County School District 1, I not only taught a diverse range of courses and students but also implemented successful curriculum initiatives that significantly enhanced student academic performance and engagement. I have worked in customer service and customer service leadership, employing empathy and understanding while keeping in mind corporate needs to provide quality care and support while building loyalty and trust. My educational background includes a Bachelor of Arts in Secondary Education from Clemson University, supplemented by over 18 hours of extensive post-baccalaureate coursework in English, education, and technology integration. I hold certifications in AP English Language and Composition and AP English Literature and Composition as well as an endorsement for the teaching of Gifted & Talented students, underscoring my commitment to academic excellence and curriculum development. I am passionate about leveraging technology to create innovative environments that foster growth and achievement, whether in the world of academia or the corporate world. I excel in collaborating with diverse stakeholders, from business leaders, clients, students, and families to fellow team members, faculty, staff, and administration to drive positive outcomes and deliver impactful and quality service. I am eager to explore opportunities where I can apply my dual expertise in business and education to make a meaningful contribution, whether in business analysis, strategic planning, administration/management, customer service, teaching, curriculum development, or educational technology integration. Let's connect to discuss how I can contribute to your organization's success!