Tracy Krasuski
Customer Experience Design Lead at Johnson & Johnson Innovative Medicine
Based in Blue Bell, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Blue Bell
Industry
Pharmaceutical Manufacturing
Company size
39K
Contact information
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t•••••••@innovativemedicine.jnj.com
Phone
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Background
About Tracy Krasuski
Map customer experience journeys for oncology, neuroscience, and immunology programs in development, identifying needs and shaping innovative product presentation, delivery, and support solutions to achieve the best product at launch. Collaborate with cross-functional partners to pressure test, shape, and execute winning strategies that go further to address unmet customer needs, open new sources of growth, and deliver a competitive experience across customer stakeholders. Leverage range of experience across R&D and Commercial and strong cross-functional partnerships to continue delivering more “firsts” for Janssen.
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