Tracy Lippe

Background

About Tracy Lippe

Accomplished Senior Service Manager, Project Manager & Personnel Development professional with significant experience. Recognized as a strong leader who meets and exceeds both client and company expectations. Extensive background in the various aspects of machinery condition monitoring systems, personnel training and development combined with a hands‐on understanding of the implementation, commissioning, operation, and maintenance of systems and personnel development to meet business objectives in an ever changing landscape. Demonstrated success in anticipating shifts in business objectives and market trends, with a focus on client and personnel growth and retention. Highly skilled in communicating with global teams and managing/guiding people through multiple generations of product development, release and training. Fostered mentor-based associations within and between global teams to build long-lasting relationships and evolving growth plans for ongoing personnel retention to create, strengthen and share historical institutional knowledge. AREAS OF EXPERTISE: Integrity |Leadership | Service | Budget Management & Creation | Engineering | Project Planning & Management | Account Management | Customer Engagement | Lead Generation | Client Retention | Maintenance Management | Operations Management | Contract Management | Process Improvement | Sales | Negotiation | Client Satisfaction | Commissioning QUALIFICATIONS: • Possess specialized background in electronics, condition monitoring systems, instrumentation, and networked systems; received training by the US Navy in minimum‐manning accelerated maintenance concepts. • Ability to communicate with various types of people and personalities which has aided in cultivating client relationships, diffusing situations, breaking down generational gaps and having positive interactions with colleagues. • Thrives in environments that require leveraging team knowledge and available skillsets to effectively prioritize and fulfill multiple projects concurrently both calmly and efficiently. • Proficient at utilizing; Microsoft Office Suite, Salesforce and ServiceMax.