Tracy MacLean
Head of Customer Care at Neilson Financial Services
Based in Oakville, Canada
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Seniority
Director
Department
Customer/Client Service
Location
Oakville
Industry
Insurance
Company size
651
Contact information
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t•••••••@neilsonfs.com
Phone
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Background
About Tracy MacLean
Industry Expertise: Contact Centre FINTECH Telecommunications Consumer Packaged Goods Banking Automotive Business Process Outsourcing Property & Casualty Insurance Creditor Insurance Licensed Insurance Agent (OTL) Functional Skills: Prosci ADKAR Practitioner Sales Service Operations Workforce Management Customer Experience Telemarketing Training & Development Technical Proficiency: Start-Up Digital Services Guide Wire Five9 Salesforce NICE TAM Zendesk
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