Tracy Mitchell

Background

About Tracy Mitchell

Project Manager | Agile Scrum Master with 7+ years of experience leading cross-functional teams and delivering complex initiatives across Electronic Plan Review (ePlan/EPR) software partnering with the public sector, Optical Retail, Telecommunications, E-commerce, and Manufacturing environments. Proven expertise in Agile project management, Scrum framework, SDLC, and end-to-end project delivery.Project Manager | Agile Scrum MasterEmail: Tracym541@gmail.comHighly skilled in sprint planning, backlog grooming, daily stand-ups, retrospectives, stakeholder management, risk mitigation, scope management, and budget tracking to consistently deliver projects on time and within budget. Strong background in product development, UAT coordination, and customer implementations.Experienced in applying generative AI tools such as Microsoft Copilot and ChatGPT to enhance project documentation, professional correspondence, requirements clarification, UAT support, and executive-level stakeholder communications while maintaining organizational standards.Recognized for strong communication, analytical thinking, and collaboration with engineering, product, QA, operations, and business stakeholders. Adept at driving continuous improvement, optimizing processes, and balancing business objectives, customer satisfaction, and team performance.CORE COMPENTENCES: • Agile • Project Management • Analysis • Project Planning • Innovation • Collaborative • Effective communication • Problem-solving • Motivation • Prioritization • Organized • Risk managementACCOMPLISHMENTS:• Instrumental in scaling a key platform by leading in Agile project management and scrum ceremonies post-production program resulting in a remarkable 75% improvement in process optimization in the daily operations for the business.• Spearheaded a complex database server migration project for a key system leading cross-functional teams, mitigating scope creep in assessing source data to populate thee target database, tracking all project tasks to completion, end-to-end QA testing prior to a successful cutover migration at go-live which ultimately led to a 85% reduction in incidents post-production.• Managed work intake executed project scope, requirements definition/business objectives for 50+ projects within an Agile environment, improving the consumer experience by 65%Contact me at Tracym541@gmail.com for any project management opportunities.