Tracy Sharpe
Associate, Local Marketing Support at Brandmuscle
Based in Broomfield, United States
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Seniority
Staff
Department
Advertising & Marketing
Location
Broomfield
Industry
Information Technology and Services
Company size
490
Contact information
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t•••••••@brandmuscle.com
Phone
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Background
About Tracy Sharpe
My entire career ( 30+ years ) has been about helping people, solving problems and exceeding expectations. I actually LOVE it when a client calls angry or frustrated, because that's my chance to do what I do best and turn their day from disrupted to productive. I actively listen, I empathize, and I get to work. Good customer service is simple, really. Everyone just wants someone to listen to them and provide competent guidance, resolving their issue as quickly as possible so they can get on with their day! It's very satisfying when by the end of a tough call, a client thanks me profusely for FINALLY providing the solution / resolution they required. I believe in giving the kind of service I'd like to receive myself. Every call.
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